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You are here: Home / Archives for web copy

Web Copy Redux

November 22, 2014 By Fran

Got some helpful feedback on my Oct. 18 web post, WWW.What the Heck?, which attempts to talk about what makes good copy for your website. One person asked: How about some examples of good and bad web copy, Fran?  OK—can do! It just so happens that a couple of years ago, I made a presentation to another group on the same topic. Here are the two websites I used as my examples, with the URLs and other identifiers of the guilty held back (in case they are your first cousins). I’ll just share the first two paragraphs from their respective home pages. Take a look at them and compare each to my points about being brief, using informal language, and getting to the heart of what your client cares about. Both websites are for companies doing home inspections. This one I don’t like—it uses we/you point of view, but it’s mostly about the company, not the customer. On the site itself, you can’t even find this text until you’ve “paged down” twice past too many uninformative stock … [Read more...]

Filed Under: Blog Tagged With: business writing, marketing, web copy

WWW.WhatTheHeck? On Good Web Copy

October 18, 2014 By Fran

Have you looked at your business website lately?  Maybe you’d better. As a matter of fact, pull it up right now and look at it as you read this. How well does your web copy communicate what you want it to say? As Dr. Phil would say, “How’s it working for ya?” What I do often is write web copy for my clients. Web copy is different from the copy you’ll see in other types of marketing vehicles. We web surfers, well, we just don’t have the time to read a full sentence.  So, you have only a few seconds to grab people’s attention and make your case, before they go on to the next site. Readers will ditch your site right away if they are: bored by your presentation confused by what you are trying to say overwhelmed by all the stuff you throw at them can't easily find what they are looking for   So, make sure your site is written for your customers, not for your own entertainment.  Here are some quick tips, supported by my gurus in web content like Robert W. … [Read more...]

Filed Under: Blog Tagged With: business writing, marketing, web copy

Fran Fahey

Fran Fahey

Fran Fahey is an editor and copywriter with over 30 years of experience in human resources, government and business. Since 2008, she has operated Fran’s Fine Editing, helping business owners perfect their web copy, brochures and other communications, and individuals with editing of resumes, books, articles, dissertations, etc. Fran has a BA in psychology, and her previous career was with the Massachusetts Human Resources Division, where she won a governor’s award for excellence. She is a Certified Professional Résumé Writer, a board member of the Greater Easthampton Chamber of Commerce, and a member of various professional and networking organizations. Fran writes her blog “Free Association” to share ideas about her work and the challenges of operating a small business.

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